Effective Date: 2024-07-01
BeThereBearLabs Inc. ("Company," "we," "us," "our") is committed to protecting the privacy of our customers ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or purchase our products. Please read this policy carefully.
1. Information We Collect
We collect the following types of information:
Personal Information: When you purchase our products or subscribe to our services, we may collect personal information such as your name, email address, phone number, and payment information.
Voice Recordings: To create personalized stories and poems, we collect audio recordings of your voice. You may also choose to upload an existing audio file.
Usage Data: We may collect information about how you use our services, such as the pages you visit, the features you use, and the time spent on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
Personalization: To create personalized stories and poems using AI technology, based on the voice recordings you provide.
Service Delivery: To fulfill your orders, process payments, and provide you with the products and services you request.
Communication: To communicate with you regarding your orders, subscriptions, or any inquiries you may have.
Improvement: To enhance and improve our products, services, and website based on your feedback and usage data.
3. Data Sharing and Disclosure
We value your privacy and will never share your personal information, including voice recordings and any uploaded audio files, with third parties outside of BeThereBearLabs Inc. without your explicit consent, except in the following circumstances:
Authorized Personnel: Your information may be accessed by authorized personnel within BeThereBearLabs Inc. who need it to perform their job duties.
Legal Obligations: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect the rights and safety of our company, our customers, or others.
4. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
Opt-Out: You can opt out of receiving promotional communications from us at any time by following the instructions in those communications or contacting us directly.